Privacy Policy & Cookies
1. Collection of Personal Data
We collect personal data in two ways: directly from you, when you contact us via contact form or email, and automatically through cookies and similar technologies on our website.
Information collected automatically through cookies is described in the Cookie Policy and does not include personally identifiable data. All cookie-based data is aggregated and anonymous.
When you contact us via form or email, we may collect the following personal data:
• first and last name
• phone number
• email address
By submitting a contact form, you confirm that the information provided is accurate and that you are authorized to share it. You also agree that your data may be processed in accordance with this Privacy Policy.
We use your personal data only for:
• responding to your inquiries
• providing requested services
• improving our services
2. Data Storage
We retain personal data only for as long as necessary and in accordance with legal obligations.
• Invoice-related data is stored for up to 10 years (legal requirement)
• Contact form and email data is stored for up to 5 years after last communication
• Cookie analytics data is stored for up to 2 years
3. Data Processing
Personal data collected via contact forms or email communication is not used for marketing purposes.
We do not send newsletters or promotional materials unless you have explicitly subscribed and given consent.
You may withdraw your consent at any time.
4. Data Sharing
We do not sell or rent your personal data.
Access to personal data is limited to the owner/operator of Apartments Terra, and only when necessary for operational purposes.
We may share data with trusted external service providers who help us with:
• website operation and maintenance
• communication and service delivery
• technical support and analytics
All partners are required to process data in accordance with this Privacy Policy and applicable data protection laws.
We may also disclose personal data if required by law, court order, or competent authorities, or in cases of fraud prevention or legal enforcement.
5. Your Rights
You have the following rights:
• right to access your personal data
• right to correct inaccurate data
• right to request deletion of your data
• right to restrict or object to processing
• right to data portability
To exercise your rights or for any questions, contact us at:
apartmentsterrarijeka@gmail.com
In case of a personal data breach that may affect your rights and freedoms, we will notify relevant authorities and affected users in accordance with legal obligations.
6. Cookies
This website uses cookies to improve functionality, user experience, and website performance.
By using this website, you agree to the use of cookies as described in this policy.
You can disable cookies in your browser settings, but some website features may not function properly.
We do not use targeting or advertising cookies.
No personally identifiable data is collected through cookies unless you explicitly provide it.
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your browser and improve your browsing experience.
Cookies do not give us access to your device or personal files.
More information about cookies can be found at:
• aboutcookies.org
• allaboutcookies.org
• youronlinechoices.eu
Types of Cookies We Use
We use session cookies and persistent cookies.
Session cookies are temporary and are deleted when you close your browser. They are necessary for basic website functionality.
Persistent cookies remain on your device until they expire or are deleted manually.
We use Google Analytics cookies to collect anonymous statistical data about website traffic and usage in order to improve performance and content.
Examples of cookies used:
• _ga
• _gid
• _gat
These cookies last from a few seconds up to 2 years depending on their purpose.
You can opt out of Google Analytics tracking through browser settings or Google tools.